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For example, some security software will change the file extension for. Solution 2: Make sure that antivirus or security software is not interfering with the download. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where 'xxx-yy' is the version number), or when you run it you see a message indicating that it is not a Windows application. I am having trouble downloading Respondus LockDown Browser (Windows) There can be other issues where a student has trouble downloading and/or installing LockDown Browser on their computer. *For instructions on the iPad Edition of LockDown Browser, click this link:

LockDown Browser can be installed on Windows and Mac desktops and laptops, as well as iPads (instructor must enable test option for iPad students must download app from the Apple App Store*), but LockDown Browser is NOT compatible with the following:

Windows: 200 MB of free hard disk space.

* LockDown Browser and Respondus Monitor may continue to run in older operating systems that have reached “end-of-life” but students may encounter unexpected results. All Sakai users will need to use a computer with a compatible operating system. The LockDown Browser iPad app is not compatible with Sakai LMS servers.

Shsu respondus lockdown browser download for windows 10#

At present, support for Windows 10 S Mode isn’t on the roadmap for LockDown Browser. * Windows 10S is not a compatible operating system, nor can LockDown Browser be obtained via the Windows App Store. Our testing shows that after upgrading to ChromeOS 1.82, the error no longer occurs.These are the minimum computer requirements necessary for the installation and use of LockDown Browser/Monitor, as found on the Respondus LockDown Browser website ( ). (Canvas) “Google Chrome OS can’t open this page” error will occur if on older versions of ChromeOS. (Brightspace) Pop-ups need to be enabled in Chrome for the server otherwise the student gets stuck on the 'Start Quiz' page. 'Allow access to specific external web domains' option is currently not supported Live Chat is available by navigating through the Respondus Monitor 'It's not working' troubleshooter interface. However, Live Chat support is available for students taking exams that require Respondus Monitor. LockDown Browser’s “Help Center” is currently unavailable. The extended keyboard functions (for adding symbols and special characters) isn’t currently available LockDown Browser’s Spreadsheet feature isn't currently supported

Shsu respondus lockdown browser download password#

For exams requiring Respondus Monitor, the optional password field is supported. (Blackboard) Quiz passwords (specified via the 'optional password' field in the LockDown Browser Dashboard) aren’t currently supported for Blackboard Learn 'original course view' exams that use only LockDown Browser. Limitations and/or known issues with LockDown Browser for Chromebook: To obtain technical support, or to report a bug/issue, open a support ticket at

Shsu respondus lockdown browser download how to#

Instructions on how to do this can be found by logging on to Respondus Admin Area, and downloading the administrator guide titled 'Managed Chromebooks.'

Shsu respondus lockdown browser download install#

With managed Chromebooks, students will need to have the necessary permissions to install Chrome extensions, or the extension will need to be pushed to their Chromebooks via the Google Admin Suite. To install the new extension to a student-owned Chromebook, students will need to use the regular LockDown Browser installation link for your school (they will NOT be able to search for the app directly from the Chrome web store.) The LockDown Browser installation link will direct students to the Chrome web store, at which point they should select “Add to Chrome” to install the LockDown Browser Extension.

Any other method is unsupported, and will result in errors occurring when students attempt the exam via their Chromebook.

Important: You must use the LockDown Browser Dashboard tool to enable the LockDown Browser setting for the quiz. Once you enable LockDown Browser to be used for a quiz, the LockDown Browser for Chromebook quiz-level setting is also automatically enabled.just like how it's done with LockDown Browser for Windows and Mac. This profile-level setting can be disabled, if desired, and doing so will prohibit Chromebooks from being used for any exam that requires LockDown Browser. The LockDown Browser for Chromebook setting is enabled by default for all Respondus Server profiles. The LockDown Browser Chromebook extension also supports Respondus Monitor (except in Schoology), an automated proctoring system used at over 1,000 colleges and universities. This solution is for student-owned and also managed devices. A Chromebook extension for LockDown Browser is available for exams delivered in Canvas, Blackboard Learn, D2L Brightspace, Schoology and Moodle.